Terms & Conditions

Last updated: September 2026

Introduction

These terms apply to your use of the Aiya's Gem website.

Nature of the Site

This website serves as an official catalogue and showcase. It is not an automated e-commerce store with an online payment gateway. No monetary transactions occur directly on this site.

Ordering Process

All orders are confirmed and finalized exclusively via WhatsApp conversation. Selecting items or sending order lists generates a pre-formatted WhatsApp message for direct communication with our sales team.

Pricing

Prices are not listed on this catalogue. All pricing details, bulk discounts, and shipping fees are discussed and confirmed via WhatsApp prior to payment.

Product Representation

Product imagery represents actual inventory. Slight variations in tone or finish may occur due to studio lighting, screen settings, or hand-engraving processes.

Nationwide Delivery

We deliver nationwide across Nigeria from our base in Yenagoa, Bayelsa State. Delivery timelines and courier fees are communicated during your WhatsApp order confirmation.

Intellectual Property

All brand assets, photography, and site design belong to Aiya's Gem. Unauthorised duplication is prohibited.

Governing Law

These terms are governed by the laws of the Federal Republic of Nigeria.